Privacy policy.
This privacy policy will explain how our organization uses the personal data we collect from you when you use our mobile app or website in accordance with EU General Data Protection Regulation (GDPR) guidelines and the California Consumer Privacy Act (CCPA).
Topics:
What data / personal information do we collect?
How do we collect your data / personal information?
How will we use your data / personal information?
How do we store your data / personal information?
What are your data protection rights (EU & CCPA)?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities
What data / personal information do we collect?
InStep Inc. collects the following data / personal information:
Personal identification information (name, email address, username, etc.)
Disclosed personal health history data
Disclosed personal health status data
Personal movement data
Personal geospatial and location data
How do we collect your data / personal information?
You provide InStep Inc. with some of the data we collect. We also collect data through third-party hardware devices such as your phone and smart wearables. We collect data / personal information through:
User registration on our app
Voluntary user-intake survey upon registration on our app
Voluntary opt-in on our app to sharing movement and geospatial data via your phone and smart wearables
Voluntary user input to in-app questionnaires regarding current and historic health status
Your usage or viewing our website via your browser’s cookies
InStep Inc. may also receive your data indirectly from the following sources:
Smartphone or smart wearable devices
How will we use your data / personal information?
InStep Inc. collects your data so that we can:
Manage your account
Provide personalized analytics from your movement patterns
Manage your personalized health tracking
Provide personalized health feedback
Develop and refine our technology
InStep Inc. does not and will not sell your personal data to third parties.
How do we store your data / personal information?
InStep Inc. securely stores your data with AWS cloud services located in Frankfurt, Germany.
InStep Inc. may keep your data indefinitely to ensure longitudinal insights. If you want us to delete your data, contact us at the email listed below.
What are your data protection rights?
InStep Inc. would like to make sure you are fully aware of all of your data protection rights. Every InStep Inc. user is entitled to the following:
The right to know - Under both GDPR and CCPA, you have the right to know what personal data we collect and what we do with this data.
The right to access – Under both GDPR and CCPA, you have the right to request copies of your personal data from InStep Inc. We may charge you a fee for this service.
The right to rectification – You have the right to request that InStep Inc. correct any information you believe in inaccurate. You also have the right to request that InStep Inc. complete information you believe is incomplete.
The right to erasure – Under both GDPR and CCPA, you have the right to request that InStep Inc. erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that InStep Inc. restrict the processing of your personal data, under certain conditions.
The right to object to processing – Under both GDPR and CCPA, you have the right to object to InStep Inc.’s processing of your personal data, under certain conditions, and can opt out of having your personal data processed.
The right to data portability – Under both GDPR and CCPA, you have the right to request that InStep Inc. transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: contact@myinstep.com
What are cookies?
Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.
For further information, visit www.allaboutcookies.org .
How do we use cookies?
InStep Inc. uses cookies in a range of ways to improve your experience on our website and mobile application including:
Keeping you signed in
Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – InStep Inc. uses these cookies so that we recognize you on our website and mobile app and remember your previously selected preferences. These could include what language you prefer and location you are in.
Analytics – InStep Inc. uses these cookies so that we can evaluate information on your recent visits to our website or mobile app and how you move around different sections. These will be used to understand how people use our website and mobile app so that we can make it more intuitive or adjust our feature offerings.
How to manage cookies
You can set your browser to not accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website or mobile app features may not function as a result.
Privacy policies of other websites
The InStep Inc. website and mobile app contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
InStep Inc. keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated 14 March 2023.
How to contact us
If you have any questions about InStep Inc.’s privacy policy, the data we hold on you, or if you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: contact@myinstep.com
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that InStep Inc. has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office (EU) or the California State Attorney General’s Office.
ICO Phone: +32 2 299 11 11 from 8.00 to 19.00 CET (Commission switchboard)
CA SAGO Phone: +1 (916) 210-6276